In case a student intends to withdraw their admission, then the guardian/parent present at the time of admission must be present along with the student to submit the application for admission cancellation and to be eligible to get a refund.
The date of submission will be considered as the official date of admission cancellation and calculating the refund period.
All the submitted information about the student and the parents should be accurate. Any discrepancy will lead to legal action.

A refund will be initiated within 15 working days from the date of submission of the refund application. The refunds will be made to the source account through which the initial course fee payment was made.

The students who express their intention to cancel their enrollment at the Lalit Tutorials have to submit a written application to the branch office. This written communication will be considered as the official communication to initiate the cancellation and refund process.
Refund/cancellation application must be submitted in person to the branch office by the guardian/parent of the student. The students can personally connect with the administration to elaborate their concerns and get immediate attention to their request.

A written letter will be issued by the administration to acknowledge the receipt of refund/cancellation request. This acknowledgement will contain the date of refund/cancellation request receipt, expected time required to process the refund/cancellation, and any other action to be taken by the student.

The refund/cancellation request letter should contain necessary documents explaining the reason for the cancellation. The mandatory documents include.

A. Refund Timeline:

Lalit Tutorials is committed to sorting out student concerns associated with the refunds and cancellation at the earliest. The refund process will be initiated immediately after the approval from the concerned authority. The approval for the refund will be initiated after analysis of the refund/cancellation request, and verification of the submitted documents, if any.

B. Refund Method:

The mode of payment of the refund/cancellation amount will be same as the original mode of payment used for paying the course fee. For instance, if tuition fee was paid by credit card, then refund will be made to that credit card. In the case where the payment was made by bank transfer, then the refund shall be made to the specified bank account.

After the initiation of the refund process, a notification will be sent to the student detailing the amount to be refunded, the mode of refund, and the expected date the refund will be reflected in their account.

A. Policy Overview:

The students seeking refund/cancellation would be required to return all study material issued to them. The study material includes textbooks, workbooks, practice papers, and any other paper provided to the student during the course of the study. Every study material should be submitted in perfect condition without any damage like scribbling and tearing of page.

B. Condition of Materials:

The study materials should not have significant scratches, rips, or any other kind of damage when submitted while seeking refund/cancellation. Lalit Tutorials is at liberty to deduct the cost from the amount to be refunded or seek full compensation for these items. The cost of replacement of these study materials will be subject to the current market value and may be higher than their purchase price.

C. Inspection Process:

The returned study materials will go through thorough inspection by the administration. The student will be informed about the condition of the received material along with the fines/deductions to be carried out if any of the submitted study material is found to be unacceptable.

Registration Fees:

Registration fee is the cost incurred in the processing of the student’s application and booking for the course.

The non-refundable fees are mentioned in the enrollment agreement, or the terms & conditions to be agreed by the student when joining. The students and their guardian are expected to understand and accept these non-refundable conditions during the time of registration.

Lalit Tutorials allows special considerations for situations beyond the control of the student such as critical health conditions, the change of the family’s residence because of the father or mother’s working migration, or other plausible and legitimate reason.

Required Documentation

To seek refunds under special consideration, the students would be required to submit an application along with supporting documents. For example, in a medical issue, a doctor’s letter or medical report can be attached with the cancellation request. If the request is due to a job transfer, then a letter from the employer of the new office can be attached with the application. The application should express the seriousness of the problem and how it affects the student in such a way that he/she cannot proceed with the course.

The administration considers all the applications for special consideration on a case-by-case basis. The review process will be taken on the strength of the available documents and the circumstances surrounding the student. It can also involve senior management, legal counsel, or any other stakeholders to come up with a fair decision.

Based on the review, the administration may decide to:

1. As per the refund policy.

2. Propose other viable proposals like dropping the course and taking it at a later time.

3. Respond with a negative decision if the situation can be considered as non-compliant with the idea of a special case.

The decision of the administration for special consideration will be conveyed in writing to the student. The student will receive an explanation if their request for special consideration is declined. The approval communication for special consideration will include details regarding the refund amount, mode of payment, and the processing time for releasing the refund.

1. Within 30 days of admission:

Students seeking cancellation within 30 days of admission will be entitled to refund of the paid fees after deduction of the non-refundable registration fee.

2. After 30 days of admission:

Students seeking cancellation after 30 days of admission in the course will be entitled to refund of fees after the deduction of the non-refundable registration fee plus a deduction of Rs10000/per month from the total paid fee. The admissible number of days/months will be the number of days/months between date of admission and date of submission of cancellation request. The student’s absence from the classes in these days/months will not be taken into consideration.